FAQ - The Bloom Box - Quarterly Subscriptions
About The Bloom Box
What is The Bloom Box?
The Bloom Box is a quarterly floral subscription delivering a curated floral design experience to your door — four times a year. Each box includes fresh flowers, a stylish vessel, a video tutorial, tools, and 3 locally sourced lifestyle items.
What comes inside The Bloom Box?
Each box includes:
- A bouquet of fresh, seasonal blooms
- A stylish vessel
- A video tutorial + design tools
- 3 surprise lifestyle products from Canadian makers
How will the boxes vary each season?
Each Bloom Box reflects the season with seasonal flowers, colors, textures, and lifestyle products thoughtfully chosen for that time of year.
How do I know if this box is right for me?
If you love flowers, intentional living, Canadian-made goods, and creating beauty at home, you’ll love The Bloom Box. It’s perfect for anyone looking to slow down, create, and be inspired.
Can I give The Bloom Box as a gift?
Yes! Gifting The Bloom Box is easy and thoughtful — perfect for birthdays, housewarmings, or just because.
Purchasing & Payments
How do I purchase The Bloom Box?
You can purchase a seasonal box individually or subscribe to receive each quarterly box automatically. Subscription offers the best price and exclusive perks.
Can I purchase the box without a subscription?
Yes, individual boxes are available in limited quantities, while supplies last.
What is the price of The Bloom Box?
Pricing varies by season based on flowers, materials, and lifestyle products. Subscriptions are discounted compared to one-time purchases. Check the product page for current pricing.
What payment methods do you accept?
We accept all major credit cards and Shopify-supported payment methods.
Can I purchase more than one box?
Yes! You’re welcome to purchase multiple boxes (while supplies last).
Does my discount code apply to all products?
Discount codes apply to Bloom Box products unless otherwise noted. Some exclusions may apply to limited-edition or gift items.
Shipping & Delivery
Where do you deliver?
We currently deliver within 2 hours of Bowmanville, Ontario. We plan to expand delivery options soon.
When will each season’s box ship?
Boxes ship four times a year, aligned with each season. Shipping dates will be announced ahead of launch.
How do you keep the flowers fresh during delivery?
We keep the flowers cool and hydrated until delivery. Each box includes care instructions for rehydrating your blooms as soon as they arrive.
What if my box arrives damaged?
Please contact us immediately at christine@xoeventsandweddings.com. We’ll do our best to make it right.
Can I change my shipping address?
Yes, please email us before your box ships to update your address.
Will I be able to recycle the box?
Yes! We use recyclable and compostable packaging wherever possible. However, we designed the box with a beautiful print so it can be re-used in your home. Some clients have re-used the box for storage or dislayed on shelving units.
Can I cancel or pause my subscription?
Yes, you can pause, skip a box, or cancel anytime via your account or by contacting us.